Privacy Policy
Table of contents
Hinweis: If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents given or objection to a specific use of data, please contact us directly via the contact data in our imprint.
- A. General information on data processing
- B. Provision of the website and creation of log files
- C. Use of cookies
- D. Subscribe to newsletter
- E. Customer registration
- F. Contact by e-mail or contact form
- G. Use of Google Analytics
- H. Other disclosure of data to third parties
- I. Rights of the data subject
The person responsible within the meaning of the Basic Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is Werksräder24 GmbH, Karl-Ferdinand-Braun Str. 31, 50170 Kerpen, represented by the CEO Andre Carreno (hereinafter "person responsible" or "we" or "us").
A. General information on data processing
1) Personal data
Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes information such as name, address, telephone number and e-mail address, but also the IP address to which a connection is assigned. Information that is not directly associated with the identity of a person - such as favorite Internet presences or the number of users of a page - is not personal data. .
2) Scope of the processing of personal data
We collect and use the personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by statutory provisions.
3) Legal basis for the processing of personal data
Where we obtain the consent of the data subject for the processing of personal data, Article 6(1)(a) of the EU Basic Data Protection Regulation (DSGVO) serves as the legal basis for the processing of personal data.
Art. 6 para. 1 lit. b DSGVO serves as a legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.
If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO shall serve as the legal basis for the processing.
4) Data erasure and storage duration
The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if this has been provided for by European or national legislation in Union regulations, laws or other regulations to which we are subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.
B. Provision of the website and creation of log files
Each time you visit our website, an automated system collects data and information from us. The following data is collected:
- (1) Information about the browser type and the version used
- (2) The user's operating system
- (3) The Internet service provider of the user
- (4) The IP address of the user
- (5) Date and time of access
- (6) Websites from which the user's system accesses our website (referrer)
- (7) Websites accessed by the user's system through our website
Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.
Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
The data is stored in log files in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems.
These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f DSGVO.
Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the purpose of providing the website, this is the case when the session in question has ended.
If the data is stored in log files, this is the case after six weeks at the latest.
Possibility of opposition and removal
The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility for the user to object.
C. Use of cookies
Our Internet pages use "cookies" in several places. Cookies are small text files that are stored on your computer by your browser. This makes it possible to store information specific to you, the user, on your PC when you visit our website. Cookies help to determine the frequency of use and the number of users of a website as well as to make the website as comfortable and efficient as possible for you.
On the one hand, we use "session cookies", which are stored exclusively for the duration of your use of one of our Internet pages. "Session cookies" are automatically deleted at the end of your visit.
The following data is stored and transmitted in the "session cookies":
- -Articles in a shopping cart
- -log-in information
On the other hand, we use "permanent cookies" to record information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to provide you with optimal user guidance, to recognize you again and to save you from having to log on again if you use them again. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. A single profile formation about your usage behaviour does not take place.
When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained. This also includes a reference to this data protection declaration.
Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Para. 1 lit. f DSGVO.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.
We require cookies for the following applications:
- -for the shopping cart
- -for Google Analytics
The user data collected through technically necessary cookies are not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. The analysis cookies tell us how the website is used and enable us to continually optimise our services.
Our legitimate interest in the processing of personal data pursuant to Art. 6 Para. 1 lit. f DSGVO also lies in these purposes.
Duration of storage
Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.
Possibility of opposition and removal
It is also possible to use our website without cookies. You can deactivate the storage of cookies in your browser, restrict it to certain websites or set your browser so that it notifies you as soon as a cookie is sent. Please note, however, that in this case you must expect a limited display of the page and limited user guidance.
D. Subscribe to newsletter
If a user subscribes to the newsletter offered by us, it is necessary to enter the e-mail address in the respective input mask. The user's IP address and the date and time of registration are stored when subscribing to and unsubscribing from the newsletter.
Your consent will be obtained for the processing of your data during the registration process and reference will be made to this data protection declaration.
No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for the dispatch of the newsletter.
The subscription of the newsletter can be cancelled by the person concerned at any time. The consent to the storage of personal data can also be revoked at any time. For this purpose there is a corresponding link in every newsletter.
Legal basis for data processing
The legal basis for the processing of data by the user after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
Purpose of data processing
The collection of the user's e-mail address serves to deliver the newsletter.
The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.
Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is the case if you have unsubscribed from the newsletter. The other personal data collected during the registration process are usually deleted after a period of six weeks.
Possibility of opposition and removal
The subscription of the newsletter can be cancelled by the affected user at any time. The subscription of the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter.
This also enables the revocation of the consent to the storage of personal data collected during the registration process.
E. Customer registration
An order can be placed as a guest without registration or by creating a customer account. In the case of the order as a guest only the data necessary for the completion of the contract and the dispatch of the ordered goods such as surname, first name, address and e-mail address will be required.
In the event of registration as a customer, the data entered by you in the respective input mask during registration will be transmitted to us. Registration requires the entry of your name, first name, address, e-mail address and password.
At the time of registration, the IP address of the user and the date and time of registration are also stored.
As part of the registration process, the user's consent to the processing of this data is obtained.
Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.
Purpose of data processing
An entry of the user's contract data is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures. When registering, the stored data is displayed when logging in again and does not have to be entered again. The data entered during registration will also be used as your contact data when concluding a contract.
Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is the case for the data collected during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if this data is no longer required for the implementation of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.
Possibility of opposition and removal
As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time. You can edit your data after logging in as a registered user and remove or change all entered data.
F. Contact by e-mail or contact form
Our website includes a contact form which can be used to contact us electronically. Alternatively, you can contact us via the e-mail address provided.
If you contact us via the contact form, your name and e-mail address will be sent to us in any case. In addition, the IP address of the user and the date and time are stored.
Your consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration.
If you contact us by e-mail, your e-mail address and your message will be transmitted to us and stored by us.
Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for processing the data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If an e-mail contact is intended to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
Purpose of data processing
The processing of the personal data from the input mask of the contact form serves us exclusively for the processing of the establishment of contact. If you contact us by e-mail, this is also the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
Duration of storage
The data will be deleted after the expiration of the commercial and tax retention obligations.
Possibility of opposition and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. The revocation can be made by sending an e-mail or by contacting us by telephone or post.
In this case, all personal data stored in the course of establishing contact will be deleted.
G. Use of Google Analytics
Finally, our website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
However, due to the activation of IP anonymisation on this website, your IP address will be shortened by Google in advance within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to and truncated by Google on servers in the United States. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.
Purpose of data processing
Google will use the information collected on our behalf to evaluate the use of our website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
Duration of storage
Personal data is deleted immediately after collection due to the activation of the anonymisation tool.
Possibility of opposition and removal
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
H. Other disclosure of data to third parties
In the context of the execution of the transacted order it is necessary that we transmit your name and your address consisting of street and place of residence to our payment service provider and to the parcel service provider. The transmission is necessary to complete your payment and deliver your order. The transmission of the data is limited to the necessary minimum. The legal basis for this is Art. 6 Para. 1 lit. b DSGVO.
For shipping (single rims, rim sets, tyres and complete wheels) your e-mail address will also be sent to the parcel service, otherwise the contract cannot be processed. The e-mail address will only be used by the parcel service to notify you of the delivery date. The legal basis for this is Art. 6 Para. 1 lit. a DSGVO.
After delivery of the commodity the data are deleted with the parcel service.
By placing an order, you agree that the data described above may be transferred to our parcel service for payment processing and delivery of the goods. With regard to your rights, the provisions listed in this and the following sections apply accordingly.
2. When using the payment method "paypal", credit card via paypal, invoice via paypal or direct debit via paypal, we pass on your name, your e-mail address, your address and the payment information of your purchase to Paypal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only to the extent necessary for the processing of payment.
When paying by paypal invoice or payment by instalments, PayPal performs a risk check and decides whether payment is possible using the payment source you have selected. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. Please refer to PayPal's data protection declaration for further data protection information, including information on the credit agencies used: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.
I. Rights of the data subject
If personal data is processed by you, you are the data subject within the meaning of the DS-GVO and you are entitled to the following rights vis-à-vis us ("the person responsible"):
1) right to information
You may request confirmation as to whether personal data concerning you will be processed by us.
If such processing exists, you can request information from us about the following information:
- a. the purposes for which the personal data will be processed;
- b. the categories of personal data processed;
- c. the recipients or categories of recipients to whom the personal information about you has been or will be disclosed;
- d. the planned duration of the storage of the personal data concerning you or, if this is not possible, criteria for determining the storage duration;
- e. the existence of a right to rectify or delete personal data concerning you, a right to limit the processing by us or a right to object to this processing;
- f. the existence of a right of appeal to a supervisory authority;
- g. all available information on the origin of the data, if the personal data are not collected from the data subject;
- h. the existence of automated decision-making including profiling in accordance with Article 22(1) and (4) of the DS Block Exemption Regulation and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DS-GVO in connection with the transfer.
2) Right to rectification
You have the right to have your personal data corrected and/or completed if it is inaccurate or incomplete. The rectification must be carried out by us immediately.
3) Right to deletion
3.1) You may request us to delete your personal information immediately and we are obligated to delete that information immediately for any of the following reasons:
- a. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- b. You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a DS-GVO was based and there is no other legal basis for the processing.
- c. You object to the processing pursuant to Art. 21 (1) DS Block Exemption Regulation and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 (2) DS Block Exemption Regulation.
- d. The personal data concerning you have been processed unlawfully.
- e. The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the Federal Republic of Germany.
- f. The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 DS-GVO.
3.2) If we have made the personal data concerning you public and if we are obliged to delete them pursuant to Art. 17 para. 1 DS-GVO, we shall take appropriate measures, also of a technical nature, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.
3.3) The right to deletion does not exist if the processing is necessary
- a. on the exercise of freedom of expression and of information;
- b. to fulfil a legal obligation which processing under the law of the Union or of the Federal Republic of Germany requires or to perform a task which is in the public interest;
- c. for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DS-GVO;
- d. for archive purposes in the public interest, for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 DS-GVO, insofar as the law referred to in para. 1 presumably makes it impossible or seriously impairs the attainment of the objectives of such processing, or
- e. for the assertion, exercise or defence of legal claims.
4) Right to limitation of processing
Under the following conditions, you may request that the processing of your personal data be restricted:
- a. if you dispute the accuracy of the personally identifiable information about you for a period of time that allows us to verify the accuracy of the personally identifiable information;
- b. the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
- c. we no longer need the personal data for the purposes of processing, but you need it to assert, exercise or defend legal claims, or
- d. if you have lodged an objection against the processing pursuant to Art. 21 para. 1 DS-GVO and it has not yet been determined whether our legitimate reasons outweigh your reasons.
If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.
5) Right to information
If you have exercised the right to correction, deletion or limitation of the processing, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or limitation of the processing, unless this proves impossible or involves a disproportionate effort.
They shall also have the right to be informed of such recipients.
6) Right to data transferability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another responsible person without our interference, provided that
- a. the processing is based on a consent pursuant to Art. 6 para. 1 lit. a DS-GVO or Art. 9 para. 2 lit. a DS-GVO or on a contract pursuant to Art. 6 para. 1 lit. b DS-GVO and
- b. processing is carried out using automated procedures.
The right to data transfer does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest.
7) right of objection
You have the right to object at any time, for reasons related to your particular situation, to the processing of your personal data carried out on the basis of Art. 6 para. 1 lit. e or f DS-GVO; this also applies to profiling based on these provisions.
Following an objection, we will no longer process the personal data concerning you unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
If the personal data concerning you are processed for the purpose of direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling to the extent that it is connected with such direct advertising.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility to exercise your right of objection in relation to the use of Information Society services - notwithstanding Directive 2002/58/EC - by means of automated procedures using technical specifications.
8) Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of your consent does not affect the legality of the processing carried out on the basis of your consent until you revoke it.
9) Automated decision in individual cases including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision
- a. is necessary for the conclusion or performance of a contract between you and us,
- b. is permissible on the basis of legal provisions of the Union or the Federal Republic of Germany and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests or
- c. with your explicit consent.
In the cases referred to in a. and c., the controller shall take reasonable steps to safeguard the rights and freedoms and your legitimate interests, including at least the right of the controller to obtain the intervention of a person, to present his or her point of view and to contest the decision.
10) Right of appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or alleged infringement, if you consider that the processing of your personal data is in breach of the DSGVO.